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CAA has been putting in efforts to cope with the speed with which change in civil aviation activities are taking place regionally / globally. The expectations from the Government of Pakistan, International Civil Aviation Organization (ICAO), other related international bodies, customers, internal / external stakeholders, etc. have also grown rapidly in proportion to the pace at which improvements in aviation industry are taking place. Information Technology has a pivotal role to play in this era not only in ensuring enhanced performance standards in organizational responsibilities but also in terms of dissemination of information.view more
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Customer Feedback Form - Cargo Complex



Download Customer Feedback Form - Cargo Complex | Click here

Customer Feedback Form - Cargo Complex may be sent to the following email addresses mentioned against the respective locations/ airports:

Locations / Airports Email Address
  Jinnah International Airport   jiapcargocfb@caapakistan.com.pk
  Allama Iqbal International Airport, Lahore   aiiapcargocfb@caapakistan.com.pk
  Islamabad International Airport   iiapcargocfb@caapakistan.com.pk
  Bacha Khan International Airport, Peshawar   bkiapcargocfb@caapakistan.com.pk
  Multan International Airport   miapcargocfb@caapakistan.com.pk
  Quetta International Airport   qiapcargocfb@caapakistan.com.pk
  Sheikh Zayed International Airport, R.Y.K   rykcargocfb@caapakistan.com.pk
  Faisalabad International Airport   fsdcargocfb@caapakistan.com.pk


Instructions:
  • Customer Complaint / Feedback Form, duly filled-in, may be sent to respective Cargo Manager which will be automatically copied to respective airport Manager and Additional Director Cargo (Ops & Dev) HQCAA, Terminal-I, Jinnah International Airport, Karachi for information and follow-up.
  • Customer Complaint / Feedback Form may also be faxed to Additional Director Cargo (Ops & Dev) HQCAA, Terminal-I, Jinnah International Airport, Karachi at +9221 99242265 or mail on the given address.
  • Additional Director Cargo (Ops & Dev) may also be contacted on +9221 99242536 regarding any Complaint / Feedback.

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