The Directorate of Safety and Quality Management System is established in 2009.
In 2008 Pakistan CAA started actions regarding acquisition of International Management
Systems Standards for the continual improvement in its functions, systems and services.
ICAO Safety management System is another International requirement for the provision
of Air Traffic Services and Aerodrome Operations. Pakistan CAA being Air Navigation
Service Provider & Operator of Aerodromes and having a fleet of Calibration Aircraft
is mandatorily required to implement Safety Management System (Aviation SMS) in
these areas. In the first phase CAA intends to subscribe four major international
management system standards (i.e. QMS, EMS, OHSAS & ICAO SMS. In the year 2009 management
of Pakistan CAA has decided to establish a separate Directorate to operate & control
all four management systems from one single office and so the Directorate of Safety
& Quality Management System was came into being headed by Director SQMS, who reports
directly to the Director General of Pakistan CAA. Later on Pakistan CAA has added
two more standards i.e. ICAO Security Management System and Information Security
Management System. The successful implementation of these fundamental management
system standards will open new avenues in the success of Civil Aviation Authority.
The Directorate of SQMS would certainly move forward for the acquisition of other
international management standards in future.
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The Directorate of SQMS primarily focuses on sustainable development, effective
implementation and continual improvement of Integrated Management System (IMS) of
the organization which includes ICAO’s Aviation SMS (Safety Management System),
Security Management system, QMS (Quality Management System – ISO 9001:2008), EMS
(Environmental Management System – ISO 14001:2004), OHSMS (Occupational Health &
Safety Management System) and Information Technology Security Management System
27001:2005. The compliance with ICAO SMS requirements and acquisition of international
standards are planned with the philosophy of integrating all management standards
under one umbrella with a commitment to move CAA towards a Total Quality Management
(TQM) Organization. This Directorate also performs the performance / system audits
of each and every function of the organization. SQMS Directorate oversees implementation
of IMS Policy, setting & monitoring of overall organizational objectives and tasks
/ targets and suggests improvement measures in order to ensure that the organization
is focused towards the Vision, Mission, and Core Values.
SQMS Directorate is Focal Point for:-
- Disaster Risk Reduction (DRR) implementation Committee on behalf of CAA
- ECO (Energy Conservation Organization) : Alternate Energy & Energy Conservation
- To oversee Employee Suggestions System and Voluntary Hazard Reporting System
- Personal Protective Equipment and HSE Monitoring & Measuring Equipment
- CAA Business Plan
- Clean Drinking water facility
- Waste Management System
- Celebrating Earth Day, Earth Hour, World Environment Day, World Quality Day
- Conducting Safety / HSE Workshops
- Disability friendly initiatives
- IMS portal management
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