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  • Sample image22-Oct-2018
    Launching of Faisalabad International Airport Website

    This is for the information of Passengers that new Website for Faisalabad International Airport has been launched on October 22, 2018. The Airport facility users can now access useful information about the Airport and can check flight status as well.

  • Sample image01-May-2018
    Inauguration Of New Islamabad International Airport

    ISLAMABAD: Prime Minister of Pakistan Mr. Shahid Khaqan Abbasi with team of CAA management unit, project management consultants and design consultants of the New Islamabad International Airport on the occasion of its inauguration.

  • Sample image27-Feb-2018
    SMS Course

    SMS Courses have been scheduled for PCAA Officers and Staff at BBIAP/ IIAP/ Islamabad starting from 5th March, 2018.

  • Sample image08-Jan-2018
    NAST Meeting

    The Programme, commenced in February 1998, is resultant of a cooperative agreement signed between the Civil Aviation Administration’s of Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka, for the sole purpose of the enhancement of safety, regularity and efficiency in civil aviation. Afghanistan joined COSCAP-SA in 2009.

  • Sample image09-Nov-2017
    World Quality Day Seminar - 2017

    KARACHI, November 9: Pakistan Civil Aviation Authority Commemorated World Quality Day on 09th November, 2017. First ever, Seminar on World Quality Day was held at HQCAA, Karachi. Experts in Quality Management System (QMS) i.e. academia, aviation and corporateorganizations spoke on the occasion.

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DG-Message
CAA has been putting in efforts to cope with the speed with which change in civil aviation activities are taking place regionally / globally. The expectations from the Government of Pakistan, International Civil Aviation Organization (ICAO), other related international bodies, customers, internal / external stakeholders, etc. have also grown rapidly in proportion to the pace at which improvements in aviation industry are taking place. Information Technology has a pivotal role to play in this era not only in ensuring enhanced performance standards in organizational responsibilities but also in terms of dissemination of information.view more
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Customer Feedback Form - Cargo Complex



Download Customer Feedback Form - Cargo Complex | Click here

Customer Feedback Form - Cargo Complex may be sent to the following email addresses mentioned against the respective locations/ airports:

Locations / Airports Email Address
  Jinnah International Airport   jiapcargocfb@caapakistan.com.pk
  Allama Iqbal International Airport, Lahore   aiiapcargocfb@caapakistan.com.pk
  Islamabad International Airport   iiapcargocfb@caapakistan.com.pk
  Bacha Khan International Airport, Peshawar   bkiapcargocfb@caapakistan.com.pk
  Multan International Airport   miapcargocfb@caapakistan.com.pk
  Quetta International Airport   qiapcargocfb@caapakistan.com.pk
  Sheikh Zayed International Airport, R.Y.K   rykcargocfb@caapakistan.com.pk
  Faisalabad International Airport   fsdcargocfb@caapakistan.com.pk


Instructions:
  • Customer Complaint / Feedback Form, duly filled-in, may be sent to respective Cargo Manager which will be automatically copied to respective airport Manager and Additional Director Cargo (Ops & Dev) HQCAA, Terminal-I, Jinnah International Airport, Karachi for information and follow-up.
  • Customer Complaint / Feedback Form may also be faxed to Additional Director Cargo (Ops & Dev) HQCAA, Terminal-I, Jinnah International Airport, Karachi at +9221 99242265 or mail on the given address.
  • Additional Director Cargo (Ops & Dev) may also be contacted on +9221 99242536 regarding any Complaint / Feedback.

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Copyright Pakistan Civil Aviation Authority - 2017