The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established
the Grievance Commissioner Cell for Overseas Pakistanis in Federal Ombudsman Secretariat
by appointing Hafiz Ahsaan Ahmad Khokhar Advocate Supreme Court of Pakistan, Senior
Advisor Law/Registrar as Grievance Commissioner for Overseas Pakistanis under Section
(7) of the Federal Ombudsmen Institutional Reforms Act, 2013 to address the individual
and systematic issues of the Overseas Pakistanis related to the Federal Government
Ministries, Departments, Organizations and Agencies.
The detail information for contacting the Secretariat of Federal Ombudsman and Grievance
Commissioner Cell is available at the following link :
https://mohtasib.gov.pk/gopinitiative
Federal (Wafaqi Mohtasib) Ombudsman Secretariat Head Office, 36-Constitution
Avenue, Opp. Supreme Court, G-5/2 Islamabad, Pakistan.
Details of CAA Pakistan Focal Person for coordination with Grievance
Commisioner Cell:
Name: Nasir Sheikh
Designation: Sr. Joint Director APM
Email: complaintcell.hqcaa@caapakistan.com.pk
UAN: 111-222-114 / Toll Free: 0800-00114
Phone: +92-21-99072353
Mobile: +92-321-2825447
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